A former air stewardess with Singapore Airlines, Gwendolyn Ashley Toh co-founded eyelash extension salon Dr. Lash with her husband in late 2017. Till date, they have already opened five outlets all around Singapore.
What did you have to fight against to become a GAME CHANGER?
In the new businesses that I undertake, I needed to earn the respect from my employees by knowing my stuff - from product knowledge, to managing therapists and managing customers. In addition, I had to earn my respect from my clients by showing them I knew what I was doing and by showing them I understood their needs.
What is your defining moment as a GAME CHANGER?
Stepping out of my comfort zone to open Dr. Lash. I was doing something totally out of my field, so it naturally involved monetary investments and risks along the way which I had to deal with.
What will be your advice to others?
Behind every success, there's always bound to be a hardship. It may be exhausting, or depressing even, get through it and you'll be able to taste the fruits of your labour finally.